children's malas available now!

Contact Mantra Mala Creations:
336 Bon Air Center, Suite 151
Greenbrae, CA 94904
tel 1 866 409 MALA (6252)
e
info@mantramala.com

Customer Service:
Thank you for visiting Mantra Mala Creations. We are committed to providing excellent service, highest quality and 100% satisfaction with your purchase. All of the products offered by Mantra Mala Creation have been chosen with great care and attention. Our artisans have collaborated with us in bringing to you products infused with beauty and intention, using natural fabrics and materials that are ecologically inspired. We invite your toll free calls at 1-866-409-MALA (6252) and your written inquiries at service@mantramala.com.

FAQs

How do I order my Mantra Mala Creations products?
USA Toll Free Order Line: 1-866-409-MALA (6252)
Order on the Internet 24 hours a day
Order by Mail: Mantra Mala Creations, 336 Bon Air Center, Suite 151, Greenbrae, CA 94904
Your check or money order must include the total amount of charges, including shipping, sales tax, gift wrapping and oversize shipping charges, if applicable. Check orders will be shipping upon clearance of check.

Which payment methods do you accept?
We accept Visa, Mastercard, Paypal and personal check. Please see Ordering above

When does an order get shipped?
Each mala and necklace is lovingly handcrafted, cleaned and infused with blessings.  Normally, orders ship within five business days, but occassionally orders will take longer depending upon production time or product availability. We will notify you if this is the case. Mantra Mala Creations does not ship Saturdays, Sundays, or on national holidays.

What is the shipping policy?
Shipping Within the US: Mantra Mala Creations uses USPS for shipping within the US. A flat rate of $7.95 will be applied to all orders under 1lb. For orders over 1lb., we will contact you to approve any additional shipping charges.

Canada and International Shipping: Special Flat Rate shipping to Canada and International locations is $21.95 with the following exceptions: multiple purchases that exceed one pound in weight.

At this time we ship Global Express Mail via the United States Postal Service to Canada and 190 international locations. All product prices and shipping rates are quoted in U.S. funds and do not include applicable duty, customs charges, or taxes which are paid by the customer.

You may request two-day or overnight delivery for an additional fee. The availability and fulfillment of two-day or overnight delivery depends on the destination and the time the order is placed.

Can I return merchandise?
We guarantee 100% satisfaction. If you are not happy with your purchase, please return it within 14 days for a full refund or exchange. Please send us an email to service@mantramala.com telling us your order number and specifying the item to be returned. Upon receipt by us of the item returned in good condition, you will receive a full refund, less shipping costs. We do not accept returns for Custom Orders.

Please return merchandise to:
Mantra Mala Creations
336 Bon Air Center, Suite 151
Greenbrae, CA   94904

Am I charged sales tax?
Sales tax is charged only on orders shipped within the State of California. The full amount of the order must be taxed, which includes shipping and gift-wrapping.

 

 

336 Bon Air Center, Suite 151, Greenbrae, CA 94904   tel 1 866 409 MALA (6252)  e info@mantramala.com